How to Avoid Common Jeep Rental Damages (And Save Your Deposit)

Cruising around the Big Island in a Jeep or SUV is one of the best ways to explore Hawai‘i. But that rugged beauty comes with some real-world risks for your rental. Between unpaved roads, beach sand, sharp lava rock, and unexpected weather, a fun day can turn into an expensive one if you’re not careful.

The good news? You don’t need to overthink it, just take a few smart steps before, during, and after your trip. Here’s how to protect your ride and your wallet.

Before You Drive Off: Do a Full Inspection

Before you start the engine, do a thorough walkaround. Don’t rush this part. Most people skip it and regret it later.

What to check:

  • Exterior: Scratches, dents, dings, paint chips
  • Wheels + Tires: Tread wear, cracks, nails, holes
  • Roof: Especially if it’s a soft top, look for tears or broken clips
  • Undercarriage (if visible): Scrapes or signs of damage
  • Interior: Rips in seats, damage to dashboard or controls
  • Photos/Videos: Take clear shots from all angles, including close-ups of any existing damage

Make sure all the damage is documented on the rental agreement before you leave. If it’s not written down, there is no record it existed as far as the company is concerned.

Understand Where You’re Not Allowed to Drive

Some parts of the island are off-limits to rental vehicles, especially Jeeps and SUVs. If you drive there and get stuck or cause damage, you’re 100% responsible even if you have insurance.

Common restricted areas:

  • Green Sand Beach access trail – WE DO NOT ALLOW OUR VEHICLES ON GREEN SAND BEACH near South Point so you must hike in
  • Mauna Kea summit unless you have explicit permission and a true 4WD
  • Waipi‘o Valley floor – It is closed to the public and heavily monitored
  • Private property or old sugar roads

Always ask the us for a list of roads or areas you should avoid. It’s usually in the fine print, but we don’t mind pointing it out again. We may even give you tips where you can go instead.

Avoid Beach Parking That Damages Undercarriages

Parking at a beach feels like a dream, but salt air and sand can wreak havoc on a vehicle. Add a little moisture or wind and it starts to stick to your undercarriage and engine.

Better options:

  • Park on pavement or gravel lots
  • Use designated beach access areas
  • Avoid wet sand, driftwood areas, or anything that looks unstable
  • Keep a few old towels to wipe sand off your feet and gear before re-entering

Even if it feels safe, beach parking is one of the top causes of damage and cleaning fees.

Watch for Lava Rock and Loose Gravel

The Big Island’s roads vary wildly. You’ll go from smooth asphalt to sharp gravel to potholes or even chunky lava rock in a matter of minutes.

Driving too fast or not paying attention in those areas leads to:

  • Flat tires
  • Cracked rims
  • Scratched paint from brush or roadside debris
  • Undercarriage damage

If you’re on a gravel road:

  • Slow down
  • Stay in the center of the lane
  • Avoid driving over large rocks or muddy ruts
  • Don’t follow too closely, flying gravel can chip windshields

Use 4WD only when necessary, and avoid switching modes while on steep or unstable terrain.

Take Care When Using the Tailgate

A lot of folks like to sit on the tailgate to watch the stars, eat lunch by the beach, or get an extra boost to snap a photo. Totally understandable. But it’s easy to dent or damage the hinges.

Tips:

  • Never stand or jump on the roof
  • Don’t place heavy gear directly on soft tops
  • Use blankets or pads before sitting on the tailgate
  • Close the tailgate gently to avoid bent latches

And don’t hang anything from the side mirrors. That can throw off their alignment and lead to unexpected charges.

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